Contact Us
We’re here to help
For questions about an order, delivery, return, product detail, or a request relating to your personal information, contact our support team by email.
Customer Support
Email: support@xtratufus.com
Business address: 39 East Canal Street, Nelsonville, Ohio 45764, USA
Online support replies are generally sent within 1–2 business days.
Before contacting us
Please include your order number when writing about an existing order. If an item arrived damaged, incorrect, or incomplete, attach clear photos of the item, packaging, and shipping label. This helps us resolve the issue more quickly.
Business information
XTRATUF operates as an independent third-party retailer. Our mailing and business address is 39 East Canal Street, Nelsonville, Ohio 45764, USA.
